B2B refers to a commercial type of transaction happening between two companies, such as a manufacturer and wholesaler, or a wholesaler and a retailer, for instance. Trust is the foundation of every relationship of this nature.
Here are the main
opportunities you should be looking at in order to say ahead of the curve.
Transparent supply chain and a diversified transport network aiming to address the critical issues in warehouse, shipping, and inventory management are paramount for B2B customers.
Encompasses several strategies to deliver products and services in the most cost-effective and timely manner, with operational and pricing rules, user-control, and credit-controls.
The automatic, bidirectional synchronization provides real-time transparency into operations streamlining processes and improving results.
We are here not only to offer the technology, but to establish a true partnership. We believe that differentiating ourselves only by the features we provide does not add enough value to the relationship. Software functionalities can be developed, however trust and long-lasting relationships can only be earned. Aside from a comprehensive array of capabilities, an agile methodology and a lower total cost of ownership, we at VTEX pride ourselves on being forward thinkers and market influencers, as well as consultants to our customers.
Our teams are designed to continuously and autonomously evolve our platform in order to provide a state-of-the-art experience for our customers.
Browse some of our features
With our Pricing Module, it is possible to have a scheduled price, Import/Export of prices through worksheet, price by minimum quantity, cost price and markup range, price rules by trade policy, psychological price, price variation lock, conditional prices and price table with hierarchy.
For each customer or representative to whom your store provides credit, you must set a credit limit. This limit indicates the maximum amount of credit that a person can get. You can set a value of tolerance, which is a percentage that the customer is allowed to go beyond with their credit limit, without blocking the purchase.
This is a catalog where you can now have full visibility of global vendors, vertical solutions and extensions for your eCommerce Platform, including Payment and Antifraud, ERP, System Integrators, Logistics, Pictures & Video, Consulting & Training, and more.
Only authenticated and approved users will be able to browse your website. New registrations require approval within your own set of rules like company validation and credit analysis, for example.
We support first-party and third-party selling channels, meaning you can either create your own marketplace or sell your products in the 2300+ VTEX Stores or 20+ Marketplaces such as Amazon and eBay. This may be a beneficial strategy to sell your products in stores that complement your products.
Enable your customers to easily repeat previous orders on your website by making it more effortless to complete recurring sales.
Content Management System
With a flexible CMS, you define the end-to-end purchase flow. Customers can add the products to their carts directly through the catalog with basic configure-price-quote capability.
B2B accounts may have individually negotiated price lists managed either in the eCommerce or in the ERP system. Our platform enables customer-specific prices on a variety of different levels: organization, company, or department, and can manage negotiated price lists on a granular “per article” or “article group” level.
Customer Engagement Management
The price and catalog displayed can be set according to the customers’ cluster, and can exhibit exclusive products and progressive discounts according to the purchase history.
VTEX Trigger Messages
You can configure upsell, cross-sell, product & service reviews, and credit card expiration messages with VTEX Trigger mail or SMS.
B2B Checkout Workflow
According to customer login, the page defines the chargeable cost center and the credit limit available for purchase inside the store and it may depend on the approval of a manager, for example.
VTEX TaxHub applies all possible tax calculations to the final costs directly in the application through integration with specialized tax calculation companies.
Order Management System
Centralized order management meets customer expectations to buy, fulfill, and return goods. Customers can even alter orders already in place.
Easily integrate your existing ERP, CRM, WMS, TMS through WebAPI – JSON/REST for real-time product availability, delivery options, and package tracking information.
Multi-warehouses multi-inventory, multi-carrier, and global logistics solution with Google Maps Polygon Array integration are all possible.
Agile by Design
Deployments follow the agile methodology and can be as frequent as 50/day which includes: bug fixes, minor and major releases with zero-downtime, allowing the commerce platform to evolve every day.
Health Check Robot
A key component of our monitoring system is the Health Check Robot. It has been tested to support hundreds of orders per second and peaks greater than 20 times the daily average.
We are a PCI DSS Compliant company since 2013, SSAE 16 standards infrastructure audited, Sarbanes-Oxley, we have 2048 Bits Key and RSA encryption, and we are ‘low risk’ by QualysGuard tool.
and we take care of the rest.
Our Customer Success team has developed great expertise through countless projects. In order to share some of that knowledge, they have transformed it into actionable insight as a framework we now call the VTEXCommerce Canvas.
Go ahead, download our canvas and start planning your growth.