|Unlimited orders, products, SKUs and pageviews|
|Unlimited customizations - apps and extensions|
|Unlimited PCI gateway and anti-fraud integrations transactions|
|Number of users||Unlimited||Unlimited||100||25|
|Number of master/sub accounts||8||3||1||1|
|Elastic Cloud Server & Hosting SLA goal greater than 99.95%|
|Cloud Commerce Platform SLA goal greater than 99.5%|
|Cloud Commerce Platform SLA commitment(2)||greater than 99.5% on a monthly basis||greater than 99.5% on a quarter basis||greater than 99.0% on a quarter basis||greater than 98.5% on a 6-month basis|
|Web Services API main integration methods|
|Content Delivery Network (CDN) during peak periods (Black Friday, Christmas) for main pages|
|Content Delivery Network (CDN) always-on||
(for main pages)
|Master Data Management (MDM)||Custom information modeling with unlimited entities and records||Custom customer data management (unlimited customers)||Standard customer data management (unlimited customers)|
|Online sales per year (recommended)||Over $100M||Up to $100M||Up to $30M||From $300k up to $8M|
|Recurring monthly fee - Subscription price||Annual Commitment Fee Voucher(3)|
NO set-up fee and NO license fee
In general, an implementation project has 3 main deliverables: look & feel (wireframe, ux, layout, html, etc.), content and transactional configurations (products/SKUs, payment, logistics, etc.) and systems integration (ERP, WMS, CRM, etc.).
Look & feel - Choose a certified implementation agency from our partners list, certify your agency or develop internally by your web design team.
Content and transactional configurations - Use your day-to-day e-commerce team supported directly by VTEX professional services team.
Systems integration - Develop internally, with your vendor or choose an integration partner from our partners list.
(1) Support pricing plans: http://help.vtex.com/en/ongoing-support-plans/;
(2) More details: http://buy.vtex.com/agreements/;
(3) Initial amount paid at the time of purchase; 10% discount for 2 (two) years and 20% discount for 3 (three) years;