VTEX Cloud Commerce Plans

Enterprise Corporate Business Plus
Enterprise Corporate Business Plus
Unlimited orders, products, SKUs and pageviews icon-check.gif icon-check.gif icon-check.gif icon-check.gif
Unlimited customizations - apps and extensions icon-check.gif icon-check.gif icon-check.gif icon-check.gif
Unlimited PCI gateway and anti-fraud integrations transactions icon-check.gif icon-check.gif icon-check.gif icon-check.gif
Standard support(1) icon-check.gif icon-check.gif icon-check.gif icon-check.gif
Number of users Unlimited Unlimited 100 25
Number of master/sub accounts 8 3 1 1
Elastic Cloud Server & Hosting SLA goal greater than 99.95% icon-check.gif icon-check.gif icon-check.gif icon-check.gif
Cloud Commerce Platform SLA goal greater than 99.5% icon-check.gif icon-check.gif icon-check.gif icon-check.gif
Cloud Commerce Platform SLA commitment(2) greater than 99.5% on a monthly basis greater than 99.5% on a quarter basis greater than 99.0% on a quarter basis greater than 98.5% on a 6-month basis
Web Services API main integration methods icon-check.gif icon-check.gif icon-check.gif icon-check.gif
OpenAPI/PaaS icon-check.gif icon-check.gif - -
Content Delivery Network (CDN) during peak periods (Black Friday, Christmas) for main pages icon-check.gif icon-check.gif icon-check.gif icon-check.gif
Content Delivery Network (CDN) always-on icon-check.gif icon-check.gif
(for main pages)
- -
Master Data Management (MDM) Custom information modeling with unlimited entities and records Custom customer data management (unlimited customers) Standard customer data management (unlimited customers)
Online sales per year (recommended) Over $100M Up to $100M Up to $30M From $300k up to $8M
Recurring monthly fee - Subscription price Annual Commitment Fee Voucher(3)

Do you need help to find the best plan for your company? Contact Us.


Upfront fee

NO set-up fee and NO license fee


Internal or third-party upfront implementation costs

In general, an implementation project has 3 main deliverables: look & feel (wireframe, ux, layout, html, etc.), content and transactional configurations (products/SKUs, payment, logistics, etc.) and systems integration (ERP, WMS, CRM, etc.).


Look & feel - Choose a certified implementation agency from our partners list, certify your agency or develop internally by your web design team.

Content and transactional configurations - Use your day-to-day e-commerce team supported directly by VTEX professional services team.

Systems integration - Develop internally, with your vendor or choose an integration partner from our partners list.



(1) Support pricing plans: http://help.vtex.com/en/ongoing-support-plans/;

(2) More details: http://buy.vtex.com/agreements/;

(3) Initial amount paid at the time of purchase; 10% discount for 2 (two) years and 20% discount for 3 (three) years;