AVAILABLE
My Assistant
Coordinate your AI agent team from a single interface.
My Assistant turns business goals into actionable tasks and delegates them to specialized agents, making strategies faster and more precise to execute.
What will you get done
in your ecommerce today?
VTEX AI Workspace analyzes your operations in depth, with practical actions to protect and unlock your revenue.
Your team focuses on strategy while agents handle execution. Your operation never stops.
Orchestrate your team of AI agents
Coordinate specialized agents across your operation, turning strategy into execution without manual workflows.
Full visibility into your operation
Track decisions, actions, and performance across channels and systems.
100% agentic efficiency at your fingertips
Turn strategic goals into action faster, reducing manual work and accelerating execution.
Turn weeks into just a few hours
Focus on decisions and strategy while AI identifies opportunities and executes across your operation.
Specialized agents
Each agent specializes in one part of your operation and calls on others when a task spans teams.
AVAILABLE
Promotions Agent
Create promotions through a conversation.
Spot revenue opportunities and orchestrate campaigns across channels to improve margins and conversion.
AVAILABLE
Catalog Agent
Update SKUs in bulk.
Improve product content at scale with tailored changes that follow your merchandising guidelines and help increase conversion.
AVAILABLE
Data Insights Agent
Fast answers and proactive analysis.
Turn questions into analyses that reveal trends, anomalies, and opportunities so you can decide faster.
AVAILABLE
Search Optimizer Agent
Automatic improvements that make products easier to discover.
Analyze shopper behavior and continuously improve search relevance without managing rules manually.
COMING SOON
Order Allocation Agent
Balance cost, speed, and shopper experience.
Distribute orders across your network based on your goals. Test and deploy allocation strategies without managing rules manually.
AVAILABLE
AI Powered Enterprise CMS
Content across markets, with end-to-end governance.
Generate and adapt AI-powered content across markets, with collaboration, version control, and governance, without disrupting your live storefront.
Detailed reports
Agents investigate root causes, isolate the impact by channel, category, or SKU, test hypotheses against data, and present findings and next steps in detailed reports.
From idea to execution, VTEX AI Workspace adapts to the way every team works.
Merchandisers
From customer insight to storefront update in a single day
Your team spots a declining category and asks My Assistant. Agents access data, develop a repositioning plan, and refresh the storefront, with every change approved before the end of the day.
Marketing
Campaigns, segments, and A/B tests built around your retail calendar
Describe your campaign: audience, discount, and timing. AI Workspace creates rules, tests customer profiles, estimates growth potential, and acts after approval. Manage multiple campaigns at once.
Operations
Inventory, pricing, and orders monitored with alerts and ready-to-approve actions
Get low-stock alerts, adjust prices by channel without manual rules, and optimize order allocation for cost and speed. Your team focuses on decisions, not monitoring.
Technical teams
Extend capabilities and connect your own systems whenever you need to
VTEX agents provide the foundation. Add custom logic through APIs, connect your ERP, BI, and supply chain systems, and retain full control over automation.
An entire teamof agentsin one place
Each agent suggests, requests approval, oracts within the boundaries you set.
REQUEST ACCESSYou describe what you need.VTEX AI Workspace understands your store’s context and plans the task,executes it, and shows you the result within your team’s existing permissions.
100% practical. 100% conversational. 100% secure.
What the agents have already found.
Results measured in real operations during the program’s first cycles with leading global retail brands.
1,300+
Active search rules per store, a volume impossible to review manually.
Average number of search rules and synonyms identified per catalog at stores in the pilot program (Sep 2026).76K
Searches without a sale over 28 days caused by 145 incorrect rules.
Total searches without conversion caused by 145 incorrect rules in a single ecommerce operation over 28 days.800+
Search terms with zero results or low conversion identified for immediate improvement.
Average number of terms with no results or a low click-through rate mapped by Search Optimizer per operation analyzed.1 day
Time to connect the agent and run the first full audit of your ecommerce operation.
Average technical setup time before automated scans begin in VTEX environments.Your AI Workspace monitors continuously
652
2When an issue is found, your agent already has a proposed solution ready for your approval.
Frequently asked questions.
We built the first AI-native system for running commerce. With it, teams move beyond executing tasks and start managing specialized AI agents for commerce.
Join the VTEX AI Workspace Pioneer Program.
AI Workspace is currently on a waitlist. The Pioneer Program is for retail operations already running on VTEX, with teams responsible for catalog, search, promotions, and orders.
Who it is for: teams with large catalogs, multiple channels, and approval workflows in operations such as Whirlpool and Decathlon.
Who it is not for: businesses not yet on VTEX or looking for a generic chat tool without operational data or oversight of actions.