Marketplace is


As offline retailers are starting to build their online presences, the counter-movement is also a reality. Online and offline are merging into a unique and ingenious story. How are you engaging your customers?

Our vision

Equally-empowered individuals collaborating with a purpose. This is 1:1.

According to Juniper Research, the growth of the marketplace economy is set to double by 2022, from $19 billion to $40 billion USD. Beyond the most well-known eCommerce marketplaces like Amazon and eBay, we have observed hyper-localized and hyper-verticalized marketplace models disrupting just about every known industry, serving customers in very specific ways.

We are witnessing an age where the middleman is no longer required for intermediate transactions or communications, and marketplace models are increasing on 1:1 relationships.

This model is more transparent in pricing and communication, giving the end customer infinite possibilities to choose from.

This mentality is at the core of what we do at VTEX. We are ready to share and leverage our values and expertise with companies wanting to challenge the status quo.

Here are the main

opportunities you should be looking at in order to stay ahead of the curve.


Be engaging

You should be able to effectively communicate your core values to inspire customers, as they will be instrumental in telling your story.



Every agent in this system has to learn to timely respond to market changes and act upon opportunity.



The automatic, bidirectional synchronization provides real-time transparency into both the seller’s and marketplace operations.


We are here not only to offer the technology but also a true partnership. We believe that differentiating ourselves only by the features we provide does not add enough value to the table. Software functionalities can be developed, yet trust and long-lasting relationships can only be earned. Aside from a comprehensive array of capabilities, an agile methodology and a lower total cost of ownership, we at VTEX pride ourselves for being forward thinkers and market influencers as well as consultants to our customers.

Our teams are designed to continuously and autonomously evolve our platform in order to provide a state of the art experience to our customers.


Some of Our Delighted

Marketplace Customers

"Since it is evolving everyday, VTEX gives us peace of mind. We trust the platform to support our growth."
Marina Wirz - Shopfácil Partner Manager

Browse some of our features


With VTEX Bridge, your marketplace is natively integrated to more than 2300+ VTEX stores and 20+ major players like eBay and Amazon from Day 1.

Buy Box

We provide tools to help sellers calculate markup, deliver with quality, and ensure that there is enough stock for sale. This is to avoid stock shortfalls in the marketplace, which guarantees your customer will have an exceptional experience.

Seller Capabilities

The native seller portal is available via our exclusive environment with the Open APIs layer for integration. Seller Catalog and Automatic Inventory Synchronization is offered among all tenants. Your customer can purchase from different sellers using the same cart, for example.


SEO is enhanced via metatags, 301 redirects, canonical, friendly URLs for all pages, HTML customization, sitemaps, and robots.txt. Additionally, native product page optimization for multi seller SEO is provided.


Social Integration

Social media is one of the best ways to generate traffic. Being able to monetize this powerful channel expands your selling capabilities to a new and unforeseen level.


Easily tailor your promotions, targeting the right customer for the most effective message.

Content Management System

Unlimited layout control (HTML, CSS, JavaScript, Flash, XML) so your store can look exquisite, based on your distinctive customization plans.

Mobile First

Some VTEX clients have seen over 50% of their sales coming from mobile, so it’s crucial for your eCommerce to have a responsive design.

Ratings and Reviews

85% of consumers rely on online reviews; as much as they would from a friend’s recommendation. Allow your customers to build your online reputation and you will see your results increase accordingly.


Multi gateway and multi seller solutions for payment and Split Order options are available.

Loyalty and Rewards

During the checkout process, points may be redeemed for discounts. Rewards are configured per SKU and Sales Channel.

VTEX Trigger Messages

You can configure upsell, cross-sell, manage cart abandonment, feature product reviews, send happy birthday notices, or credit card expiration messages with VTEX Trigger mail or SMS.

Order Management System

Centralized order management to meet customer expectations to buy, fulfill and return goods. Customers can even alter orders already in place.

VTEX Logistics

Multi-docks, multi-inventory, multi-carriers per Sales Channel. Also, flexible freight options according to merchants and products.

360° Management

Easily integrate your existing ERP, CRM, WMS, TMS for real-time product availability, delivery options and tracking package information.

Agile by Design

Deployments follow the agile methodology and can be as frequent as 50/day which includes: bug fixes, minor and major releases with zero-downtime, allowing your commerce platform to evolve every day.

Health Check Robot

A key component of our monitoring system is the Health Check Robot. It tests, amongst other things, the consumer journey in the web store.

Security Certifications

We are a PCI DSS Compliant company since 2013, SSAE 16 standards infrastructure audited, Sarbanes-Oxley, we have 2048 Bits Key and RSA encryption, and we are ‘low risk’ by QualysGuard tool.

Think business
and we take care of the rest.

Our Customer Success team has developed great expertise through countless projects. In order to share some of that knowledge, they have transformed it into actionable insight as a framework we now call the VTEXCommerce Canvas.

Go ahead, download our canvas and start planning your growth.