FAQ & CONTACT

Frequently asked questions

Everything you need to know about VTEX DAY.

Find answers simply and quickly.

Event Information

What is VTEX DAY?

VTEX DAY is the world's largest digital commerce event. For over 15 years, it has been connecting global and regional leaders in retail, technology, and innovation through an immersive experience that turns content into action and meetings into real business opportunities.

When and where is VTEX DAY 2027?

VTEX DAY 2027 will take place on May 31 and June 1, 2027, at São Paulo Expo, located at Rodovia dos Imigrantes, km 1.5 — São Paulo, SP, Brazil.

What are the event hours?

Registration starts at 8 AM and the event runs from 9 AM to 8 PM on both days.

How to get to São Paulo Expo?

São Paulo Expo is located at Rodovia dos Imigrantes, km 1.5, Água Funda neighborhood, São Paulo. It is accessible by car (parking available), subway (Jabaquara station + shuttle), and ride-hailing apps.

Is there parking at the venue?

Yes, São Paulo Expo has its own parking lot with capacity for thousands of vehicles. Parking fees are charged separately.

Content & Schedule

What is the theme of VTEX DAY 2027?

The theme of VTEX DAY 2027 is 'Protagonists of a New Era' — celebrating the protagonists shaping the new era of digital commerce with AI, automation, and connected experiences.

What will be the theme or concept of the 2027 edition?

The 2027 edition is under development and more details about the concept, tracks, and experiences will be announced soon. VTEX DAY will continue promoting discussions about the future of digital commerce, innovation, technology, AI, consumer experience, and retail transformation.

Will there be content in English?

Yes, several talks and panels will be presented in English, especially international keynotes. Simultaneous translation will be available in selected rooms.

Support & Contact

How do I contact the organizers?

You can reach us via email at contatovtexday@vtex.com, WhatsApp at +55 (11) 5197-8080, or through the form below.

I need help with my ticket. What should I do?

For ticket-related questions, access the ticket platform or contact our support via WhatsApp at +55 (11) 5197-8080.

How can I become a VTEX DAY sponsor?

For sponsorship information, contact our commercial team at patrocinio@vtex.com with the subject 'VTEX DAY 2027 Sponsorship'.

Press office

For press inquiries, contact Index Conectada at contatovtexday@vtex.com.

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