What it does
Merchants can bring an AI shopping assistant directly into their FastStore storefronts. Shoppers can discover products, get personalized recommendations, and track orders through natural conversations, making shopping and post-purchase support easier.
Benefits
- Easier product discovery: Help shoppers find products through natural conversations.
- Personalized recommendations: Suggest products based on shoppers' needs.
- Faster order support: Answer order status and tracking questions through AI.
- Less development work: Add conversational shopping without custom integrations.
How to use
Activate Shopping Assistant through VTEX CX Platform, then follow the integration guide to connect it to your FastStore storefront. The integration has no additional fee, but Shopping Assistant usage follows VTEX CX Platform's pricing model.
