What it does
Launch a pre-configured AI agent — Shopping Assistant or WhatsApp Store — using your own store data, with the knowledge base built automatically in minutes. Test it live before activating, then roll out gradually to build confidence before scaling to all traffic. Start free with 1,000 AI conversations and 1,000 abandoned cart sends included, and track ROI as you grow.
Benefits
- Faster time to value: Go from installation to a live agent in minutes, not days
- Lower-risk rollout: Test live and activate for 10% of visitors before scaling to all traffic
- No-cost start: Try the agent free with 1,000 conversations and 1,000 cart recovery sends included
- Full control: Enable, edit, and manage every agent directly from VTEX Admin
How to use
Go to the Storefront module in VTEX Admin and open CX Onboarding to choose a solution bundle — Shopping Assistant or WhatsApp Store. Preview the agent live, then activate with Safe Activation to roll out to 10% of visitors first. Merchants already on the previous app version are migrated automatically, with existing configuration preserved.
