What it does
Bring AI-powered conversations into the shopping and post-purchase journey, so shoppers can discover products, get personalized recommendations, and track orders. Shoppers get answers in natural conversation, which makes shopping and customer support easier. With native FastStore integration, merchants can add these experiences to their storefront without custom development.
Benefits
- Easier product discovery: Help shoppers find products through natural conversations
- Personalized recommendations: Suggest products based on shopper needs
- Faster order support: Answer order status and tracking questions through AI
- Less development work: Bring Shopping Assistant to FastStore without custom integrations
How to use
Activate Shopping Assistant through VTEX CX Platform, then connect it to your storefront using the integration your implementation supports. For FastStore, follow the native integration guide to enable it without custom development. The FastStore integration has no additional fee, but usage follows the VTEX CX Platform pricing model.
