CX PlatformAgentic Customer ServiceJune, 2026

Conversational Data Analytics: Ask your store performance questions in natural language

Query your store's performance data in natural language through AI agents like Claude or ChatGPT.

What it does

Business teams can ask strategic questions about store performance, metrics, and results directly through conversational AI agents, without exporting spreadsheets or navigating dashboards. Through MCP, store data becomes accessible in a secure, real-time layer that translates raw metrics into actionable insights on demand.

Benefits

  • No BI dependency: Commerce, CX, and revenue teams access performance data without waiting for analyst support.
  • Faster decisions: Natural language queries replace manual exports and dashboard navigation.
  • Secure, real-time access: Data is queried directly through the MCP layer, with no need to copy or share files.

How to use

Enable Conversational Data Analytics through the CX Platform settings in VTEX Admin. Connect your preferred AI agent (Claude, ChatGPT, or others) via the MCP integration panel.

Related Updates

More releases from the same product suite, selected for focused reading.