功能說明
Merchants can test AI agents in a preview that uses the same engine as their live chat. This makes it easier to validate conversations, including voice interactions, and identify potential issues before deploying changes to production.
優點
- More reliable testing: Preview behavior matches live chat more closely
- Voice support: Test voice interactions before going live
- Greater confidence: Validate agent responses before deployment
- No extra setup: Use the improved preview automatically
使用方式
Open Agent Builder and use the existing agent preview to test conversations and voice interactions. The improvement is available automatically, with no additional configuration required.
